Frequently Asked Questions.
Lab-grown diamonds, also known as synthetic or cultured diamonds, are
diamonds that are created in a laboratory setting using advanced
technological processes. They have the same physical, chemical, and optical
properties as natural diamonds.
Answer:
Yes, lab-grown diamonds are real diamonds. They have the same physical,
chemical, and optical properties as natural diamonds. The only difference is
their origin.
It is very difficult to distinguish between lab-grown and natural diamonds without
specialized equipment. Both types of diamonds are virtually identical in
appearance and composition.
Lab-grown diamonds have a smaller environmental impact compared to natural diamonds, as
they do not involve mining, which can disrupt ecosystems and require
significant amounts of energy and water.
Generally, lab-grown diamonds are more affordable than natural diamonds, often costing
20-40% less for similar quality and size.
Yes, all our
lab-grown diamonds are certified by reputable gemological institutes *add name*, which provide detailed grading reports on the diamond's quality.
Care for your
lab-grown diamond jewelry as you would for natural diamonds. Regular cleaning
with mild soap and water, avoiding harsh chemicals, and storing them
separately to prevent scratching will keep them sparkling.
At Shakunt Diamonds, we want you to feel confident and satisfied with your purchase.
Return Anytim:
You can return your jewellery at any time after purchase. Upon return, the gold will be evaluated based on the prevailing market rates on the day of return and 70% of diamond rate will be returned
Contact Us:
For return inquiries or assistance, please get in touch with our team:
📞 +91 93169 33386
🕚 Monday to Friday, 11:00 AM – 7:00 PM
Yes, we offer
customization services. You can work with our designers to create a unique
piece of jewelry tailored to your specifications. Contact our customer
service for more details.
You can determine
your ring size by using our ring size guide available on our website, or by
visiting a local jeweler for an accurate measurement.
You can contact our
customer service team via email at shakuntofficial@gmail.com or by calling
+91-9316933386. We are available
"Monday to Friday, 11 AM to 5 PM"
All our lab-grown
diamonds are sourced from reputable laboratories that adhere to the highest
ethical and environmental standards.
Orders can be
cancelled or changed within 24 hours of placement. Please contact our
customer service team immediately to make any changes or cancellations. After
24 hours, we cannot guarantee changes as the order may already be in
production.
We accept major
credit cards (Visa, MasterCard, American Express), PayPal, and other secure
payment options available at checkout.
Delivery times vary
based on the item and shipping method chosen. Typically, orders are processed
and shipped within 5 - 7 business days. Custom orders may take longer. You
will receive a tracking number once your order has shipped.
Yes, we offer
international shipping. Shipping fees and delivery times will vary depending
on the destination. Please check our shipping policy for more details.
We offer free
standard shipping on all domestic orders. Expedited shipping options are
available for an additional fee. International shipping rates are calculated
at checkout. Please refer to our shipping policy page for more information.
Once your order has
shipped, you will receive a confirmation email with a tracking number. You
can use this number to track your package on our shipping carrier's website.
If your jewelry
arrives damaged or incorrect, please contact our customer service team
immediately. We will arrange for a replacement or a refund as per our return
policy.